Reference

Privacy Policy — How We Handle Your Information

We collect only what we need to run your account, process bKash, Nagad and Rocket deposits, and keep your login secure. Everything else stays off the table.

Account data protectionPayment transaction privacyContact detail securityCookie transparencyWithdrawal verification logs
moja88 Privacy Policy — How We Handle Your Information
DATA SAFEGUARDS

How We Protect What You Share

Security isn't a feature we bolt on later — it's built into how we handle every login, every deposit and every piece of information you give us. From the moment you enter your mobile number, encryption wraps your data so it stays unreadable in transit and at rest.

Encrypted Payments

Every bKash, Nagad and Rocket transaction is encrypted with the same SSL standard banks use; your payment app PIN never touches our servers and your wallet balance stays between you and your provider.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your language choice; you can clear them anytime through your browser settings without losing access to the lobby.

Account Verification

Before we process a withdrawal, we check your registered mobile number and may ask for a one-time confirmation code to make sure the request is genuinely from you, not someone who borrowed your device.

Data Retention Limits

We keep your transaction logs and account activity for as long as local Bangladesh financial rules require, then delete them; closed accounts are purged within ninety days unless legal or dispute resolution needs extend the hold.

PRIVACY CONTACT

How to Reach Us About Your Data

If you need to request a copy of your data, ask us to correct an error or delete your account entirely, our privacy team is here to help. Live chat gets the fastest reply during Bangladesh evening hours; email works if you want a written record.

Team online

Live Chat

Open the chat icon in the bottom corner of any page, tell the agent you have a privacy request and they'll route you to the right team or log your request immediately.

Email Support

Send your data request or deletion notice to our support email listed in the account settings footer; include your registered mobile number so we can verify it's you and reply within two business days.

Account Settings

Log in, tap your profile icon, scroll to privacy preferences and you'll see options to download your transaction history, update contact details or close your account with one confirmation click.

Common Questions About Your Data

We ask for your mobile number, email address and a secure password during registration; your bKash, Nagad or Rocket account name appears only when you make a deposit so we can match the transaction to your wallet.

Yes — log in, go to account settings and request a data export; we'll send a file with your registration details, transaction history and login records within two business days, or contact live chat for immediate help.

No; your bKash, Nagad and Rocket transaction records stay encrypted on our servers and are used only to verify deposits and process withdrawals — we never sell or share them with marketing partners or third-party advertisers.

We delete closed accounts within ninety days unless Bangladesh financial regulations require us to hold transaction records longer for audit or dispute purposes; once the retention period ends, all your data is permanently removed.

We use session cookies to keep you logged in and functional cookies to remember your language preference; you can disable them in your browser, but some features like staying signed in between sessions won't work without them.

Log in, open account settings, scroll to the bottom and click close account; confirm your choice and we'll delete your profile, transaction history and contact details within ninety days, or contact support if you need help with the process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.